frequently asked questions

1 - First, Login. If you don’t have an account, you can easily create a new one Signup .
2 - Go to the Home page and choose between Men (ready to order or custom order) or Women (ready to order or custom order)
3 - When you’re done, open your cart and proceed to checkout. You’ll be directed to the checkout page where you fill in your details and pay (Visa only).

4 - After that, you’ll receive a confirmation email for your order.

Orders are confirmed and processed within 1 to 48 hours.

Yes, we provide worldwide shipping.

  • If your order contains pre-order items, delivery may take 5 to 14 days.
  • If your order contains only available items, delivery usually takes 2 to 5 days.

No, all orders have a shipping fee.

Yes, returns are accepted within 2 days after you receive your order.

The product must be in its original condition, unworn, unwashed, and undamaged. Refunds are not processed through the website but are handled manually via Instapay or e-wallets.

We currently accept Visa cards only.

Yes, all payments are safe and encrypted.

Yes, all our products are 100% original.

Yes, all sizes are accurate, and some products come with a size guide image for reference.

Yes, you need to create an account to place orders, add items to your wishlist, or add products to your cart.

Yes, you can track your order status through your account: Pending, Processing, Shipped, Delivered, or Cancelled.

Our support team is available daily from 1:00 PM to 1:00 AM.

Yes, you can modify or cancel your order only if its status is still Pending.